Posts on: friendly fraud

Friendly Fraud: What e-Commerce Merchants Need to Know

friendly fraud

Apr 12, 2019

Friendly Fraud: What e-Commerce Merchants Need to Know

Friendly fraud occurs when cardholders dispute a legitimate purchase. And it’s actually anything...

Why Friendly Fraud May Be a Problem for Your Fraud Protection Solution

friendly fraud

Sep 4, 2018

Why Friendly Fraud May Be a Problem for Your Fraud Protection Solution

In both cases, merchants are left holding the financial bag for the entire transaction. So if a...

Does Your E-Commerce Fraud Team Track False Positives?

Fraud Prevention

Jul 18, 2018

Does Your E-Commerce Fraud Team Track False Positives?

False declines cost merchants $118 billion per year in lost transactions. As high as this number...

Friendly Fraud vs. Chargeback Fraud: Can You Tell the Difference?

Fraud Prevention

Jun 15, 2018

Friendly Fraud vs. Chargeback Fraud: Can You Tell the Difference?

Chargebacks were initially established as a way to protect customers against losses from identity...

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