Posts on: False Declines

The exponential growth in digital commerce has made it easier and more convenient than ever for...

Every online merchant understands the financial harm that fraud can do, including chargeback fees,...

False declines — sometimes called “false positives” — happen when a legitimate order is declined...

With an eye toward improving the security of online sales, the European Union is implementing new...

Merchants, what worries you more, getting ripped off by fraud or offending your customers? If you...

Despite all the attention that online fraud gets in the news, merchants might be surprised to learn...

Today’s online consumers have high expectations – and number one among those expectations are fast,...

Despite the online industry’s best efforts, new data reveals that both e-commerce fraud and the...

It’s never pleasant to be accused of a wrongdoing you didn’t commit. Yet, this happens to online...

Most e-commerce merchants are aware of the risks that fraud and chargebacks pose to their business....

You’ve added detailed descriptions and photos to each of your product listings. Customers leave...

Merchants often give little thought to their order approval rates — and that could be a big...