The Clearsale Blog

Survey: Men Experience More Online Shopping Fraud

Survey: Men Experience More Online Shopping Fraud

Male shoppers are more likely to experience online shopping fraud than female shoppers. New research from ClearSale of over a thousand U.S. consumers that shop online at least once every few months finds men are the victims of fraud—both in-store and online—at significantly higher rates than women. Thirty-five percent of men report being the victim of fraud at an online store vs. 20 percent of women.

The research also revealed that men value getting a good deal on a quality item over shopping on a secure website more than females do—40 percent of men cited a good deal was a priority over 28 percent of women.

Only 35 percent of women feel very confident about purchasing products from overseas merchants, while 57 percent of men are confident with shopping cross-border sites, according to ClearSale. And 40 percent of men think that retailers are overly cautious about fraud protection, but very few women—only 17 percent—feel the same. Men have experienced higher rates of false declines (35 percent vs 20 percent) according to the survey.

Women are more forgiving to retailers

If a merchant declines a payment, only 27 percent of women would never shop with them again. Thirty-nine percent of men, however, would avoid the merchant again in the future.

If a payment is denied, only 19 percent of women said they would post something negative on social media while 32 percent of men reported the same.

If a fraud experience occurs with a site, only 12.4 percent of women would never visit that retailer again, compared to 25 percent of men who say their loyalty would be impacted.

Original article at: https://news.cardnotpresent.com/news/survey-men-experience-more-online-shopping-fraud

You may also like

Critical Pandemic Lessons in Mobile Payment Fraud Prevention

Critical Pandemic Lessons in Mobile Payment Fraud Prevention

As the world pivoted to online shopping, work, and learning last year, the timeline for mobile usage growth jumped ahead by two to three years in the first half of 2020. Many retailers rolled out..

QR Code Payments Are Convenient, Great for Distancing, and Targets for Fraud

QR Code Payments Are Convenient, Great for Distancing, and Targets for Fraud

QR code payments have finally caught on in the U.S. after lagging behind adoption in China and other Asian markets. Why the change? The need for contactless payments brought on by the pandemic..

Advance Strategies to Eliminate Ecommerce Chargebacks

Advance Strategies to Eliminate Ecommerce Chargebacks

What can we expect e-commerce to look like throughout 2021? There's still a lot of uncertainty in the economy, but some strong trends emerged last year that merchants can build upon now as..

Not-For-Profits and Charities Are High-Risk Targets for Costly BIN-Bashing Fraud. Here’s What to Do About It

Not-For-Profits and Charities Are High-Risk Targets for Costly BIN-Bashing Fraud. Here’s What to Do About It

By Ralph Kooi, Australia Country Manager, ClearSale and Matt Humphries, Head of Sales and Marketing, Bambora

As UK Stores Target a Global Audience, Here’s What You Need to Know About Security

As UK Stores Target a Global Audience, Here’s What You Need to Know About Security

The sharp rise of eCommerce has eliminated shopping borders and it's not unusual for hackers to target stores not in their local country to avoid outing themselves.

What You Need to Know in Ecommerce

What You Need to Know in Ecommerce

The past year or so has changed how we shop and how we think. As the world changes and as consumer behaviour changes with it, as merchants we must start to ask ourselves, very seriously, will our..

A1 Retail's 2021 Buyer's Guide: The Future of Retail

A1 Retail's 2021 Buyer's Guide: The Future of Retail

The eCommerce market grew exponentially in 2020, with online retail sales surging due to the pandemic. And since eCommerce sales are expected to continue on an upward trajectory in 2021, I believe..

Businesses Need to Start to Understand the Changing Customer

Businesses Need to Start to Understand the Changing Customer

It is ever more apparent that consumer attitudes and behaviors are shaping the future of retail. To add to this, considerable disruption has taken place in retail as a result of the pandemic,..

Five Habits We Can Learn from Chess that Apply to Crisis Leadership

Five Habits We Can Learn from Chess that Apply to Crisis Leadership

Chess was the breakout game of 2020, as teens and young adults stuck at home flocked to live games by chess experts on Twitch. Between top players on social media and the popularity of the Netflix..

Want to write
for our blog?

Please review our writers' guidelines
https://www2.clear.sale/press/clearsale-guest-blog-guidelines
and then email guestwriter@clear.sale with your pitch!

Subscribe to our blog