<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=559746057746957&amp;ev=PageView&amp;noscript=1">

Fighting fraud is what we do every day. We authenticate people, validate phone numbers, addresses, e-mails, IPs, devices, screen captures, and similar activities. We use a range of technologies to keep fraudsters from affecting our clients. Merchants themselves deploy anti-fraud strategies protect their business.

Bruno Farinelli

By Bruno Farinelli

Nova call to action

What do you do when fraud comes from within?


What do you do when fraud comes from within?

But what if the fraudster works for a merchant (or was recently let go)? What then?

A former employee of a Brazilian retailer decided to "go over to the other side" and was able to take with him the details of an entire batch of cards. At first glance, one might say this is just another case of fraud.

Wrong!

A person intending to commit fraud working inside a retail organization has a good idea of how the fraud area works and the weaknesses he or she can exploit.

In this particular case, the person was aware that several orders with the same delivery address would raise suspicion (even if made under different identities), so he started inserting symbols and abbreviations to thwart the visual checking tools.

What do you do when fraud comes from within?

ClearSale helped the merchant solve this problem (creating a system to standardize addresses). But then, the fraudster switched strategies (at least in Brazil people who commit fraud are very, very smart)... He started to switch the fields around, knowing that the data would make sense for whoever was delivering the package.

What do you do when fraud comes from within?

Some perpetrators are insistent and must be stopped numerous times before they actually give up. Our device fingerprint technology and our dynamic, easily updated statistical model, together with a team of experts in quickly and efficiently detecting online attacks allowed us to stop the fraudster's efforts and the merchant avoided losses of around US$ 5 million (in this particular case almost 1% of the annual revenue).

It will never be enough to deploy a single tool to stop an attack of this level. What makes the difference is having the right set of tools available and, even more important, knowing how to use them in the best possible way so that fraudsters know that your business is protected.

When the issue is Account Takeover, cases such as this one merely reinforce the importance of keeping security policies constantly up-to-date and an open mind, as fraud comes in many shapes and forms.

Download Credit Card Fraud eBook

You may also like

E-Commerce Fraud Prevention Consulting Options for Large Businesses

E-Commerce Fraud Prevention Consulting Options for Large Businesses

Fighting fraud is what we do every day. We authenticate people, validate phone numbers, addresses, e-mails, IPs, devices, screen captures, and similar activities. We use a range of technologies to keep...

Using Predictive Analytics for e-Commerce Fraud Detection

Using Predictive Analytics for e-Commerce Fraud Detection

Fighting fraud is what we do every day. We authenticate people, validate phone numbers, addresses, e-mails, IPs, devices, screen captures, and similar activities. We use a range of technologies to keep...

Fraud prevention fintech moves to Australia

Fraud prevention fintech moves to Australia

Fighting fraud is what we do every day. We authenticate people, validate phone numbers, addresses, e-mails, IPs, devices, screen captures, and similar activities. We use a range of technologies to keep...

The fraud which cost the UK £506 million over one year

The fraud which cost the UK £506 million over one year

Fighting fraud is what we do every day. We authenticate people, validate phone numbers, addresses, e-mails, IPs, devices, screen captures, and similar activities. We use a range of technologies to keep...

ClearSale brings its fraud-busting business to Australia

ClearSale brings its fraud-busting business to Australia

Fighting fraud is what we do every day. We authenticate people, validate phone numbers, addresses, e-mails, IPs, devices, screen captures, and similar activities. We use a range of technologies to keep...

Why Manual Review is Key to Retailers Defense Against Fraud - Part 2

Why Manual Review is Key to Retailers Defense Against Fraud - Part 2

Fighting fraud is what we do every day. We authenticate people, validate phone numbers, addresses, e-mails, IPs, devices, screen captures, and similar activities. We use a range of technologies to keep...

How Retailers Can Prevent & Fight Debit Card Chargebacks

How Retailers Can Prevent & Fight Debit Card Chargebacks

Fighting fraud is what we do every day. We authenticate people, validate phone numbers, addresses, e-mails, IPs, devices, screen captures, and similar activities. We use a range of technologies to keep...

Make Your Store a Safer Place: Ways to Improve Your Website Security

Make Your Store a Safer Place: Ways to Improve Your Website Security

Fighting fraud is what we do every day. We authenticate people, validate phone numbers, addresses, e-mails, IPs, devices, screen captures, and similar activities. We use a range of technologies to keep...

Mobile Payments Conference 2018:The Future of Mobile Fraud Prevention

Mobile Payments Conference 2018:The Future of Mobile Fraud Prevention

Fighting fraud is what we do every day. We authenticate people, validate phone numbers, addresses, e-mails, IPs, devices, screen captures, and similar activities. We use a range of technologies to keep...

Integrating Fraud Management and Order Management Systems

Integrating Fraud Management and Order Management Systems

Fighting fraud is what we do every day. We authenticate people, validate phone numbers, addresses, e-mails, IPs, devices, screen captures, and similar activities. We use a range of technologies to keep...