Understanding these e-commerce statistics from 2018 can help online retailers safely grow their businesses in 2019.
Creating a great online customer experience (CX) is impossible without the right technology, but technology isn’t the only key element. Because CX solutions can be expensive and time-consuming to..
Customer experience (CX) was a key to customer retention before the pandemic, and now it’s even more critical for retailers and brands. Since the start of the pandemic, 30% of retailers with advanced..
The holiday season is rapidly approaching, and lately, the news has been filled with reports about the pandemic affecting the global supply chain. Retailers are warning people to get their holiday..
It is an unusual origin story for any SaaS company. A former Olympic athlete and a data scientist get together to launch a SaaS business from Sao Paulo, Brazil to fight ecommerce fraud worldwide...
B2B companies are increasingly adopting B2C-style personalization strategies as more commerce goes digital, and more business buyers expect consumer-style purchasing experiences at work. More than..
Buy Online, Pick Up In Store (BOPIS) has become a popular ecommerce strategy for merchants of all sizes. And its evolution has been amazing to see.
What used to be managed from a customer service..
Colombia is emerging as an ecommerce market to watch with growth tracking at about 20% per year. Its population of nearly 50 million combined with a healthy gross domestic product of 4.6% makes it a..