The Clearsale Blog

ClearSale Recognized as Top Performer in the Summer 2020 Fraud Prevention Software Customer Success Report

ClearSale Recognized as Top Performer in the Summer 2020 Fraud Prevention Software Customer Success Report

MIAMI, FL (July 15, 2020) -- International fraud protection leader ClearSale (www.clear.sale) announced today that it was recognized as a Top Performer in the Fraud Prevention Software category for the Summer 2020 Customer Success Report published by FeaturedCustomers. 

FeaturedCustomers evaluated all Fraud Prevention Software companies on its platform for possible inclusion in the report. Only 15 companies met the criteria needed for being included in the Summer 2020 Fraud Prevention Software Customer Success Report, and ClearSale earned the award for Top Performer in the category.

This designation is awarded to vendors with significant market presence and enough customer success content to validate their vision. Highly rated by customers, ClearSale consistently publishes high quality, vendor produced customer success content and curates quality customer references from multiple third-party sites.

“We are thrilled to be recognized as a Top Performer by FeaturedCustomers in this report,” said Rafael Lourenco, EVP at ClearSale. “Our cutting-edge fraud protection technology combined with the world’s largest internal team of seasoned fraud analysts create an unstoppable force for our e-commerce clients and is why we have some of the lowest fraud, chargeback, and false decline rates in the industry today. All the customer success stories, case studies, and positive content from our client roster provide further proof as to how much we are growing in the global market.”

This report comes as U.S. retailers have seen as much as a 68% year-over-year growth in online sales as a result of the COVID-19 pandemic closures that continue to affect businesses across the country. This growth has not only changed the face of the online retail shopper, but it has also created an influx of false declines--the rejection of good orders by mistake--by overzealous fraud algorithms. This could cost merchants as much as $443 billion by 2021, far more than the total lost to fraud. ClearSale never rejects an order without review by a highly-trained analyst to determine an order’s actual risk factor, which is why clients are seeing sales volume increase and fraud volume decrease year after year.

The full report, along with ClearSale’s profile, is available for you to download here.

You may also like

ClearSale Wins Comparably Awards for Best Work-Life Balance and Happiest Employees

ClearSale Wins Comparably Awards for Best Work-Life Balance and Happiest Employees

Fraud protection leader recognized by career site for a second time this year

ClearSale Becomes Shopify Plus Certified App Program Partner

ClearSale Becomes Shopify Plus Certified App Program Partner

The fraud protection leader has been selected as a premier app provider for the highly regarded commerce platform.

Account takeover is the biggest fraud threat U.S. consumers haven't heard of

Account takeover is the biggest fraud threat U.S. consumers haven't heard of

Account takeover fraud is a huge problem, but most US consumers don’t know about it. Only 36% of US consumers say they are familiar with account hijacking fraud, even though it’s one of the..

U.S. shoppers say they'll trade privacy (but not convenience) for better ecommerce fraud protection

U.S. shoppers say they'll trade privacy (but not convenience) for better ecommerce fraud protection

As more consumer spending shifts to e-commerce, merchants need to strike a balance between fraud protection and customer experience. A recent survey just before business closures swept the U.S...

What does effective B2C marketing look like now? Messaging is only part of the story.

What does effective B2C marketing look like now? Messaging is only part of the story.

As more consumers shop online, many companies are pivoting their marketing strategies to focus on digital channels. But smart marketing now requires more than simply reallocating resources for..

ClearSale and BigCommerce Partner to Prepare E-Commerce Merchants for the Holidays

ClearSale and BigCommerce Partner to Prepare E-Commerce Merchants for the Holidays

Fraud protection leader joins e-commerce platform powerhouse to help merchants accentuate customer experience while preventing fraud this seasonMIAMI, FL (September 11, 2020) -- Global fraud..

Survey: Men Experience More Online Shopping Fraud

Survey: Men Experience More Online Shopping Fraud

Male shoppers are more likely to experience online shopping fraud than female shoppers. New research from ClearSale of over a thousand U.S. consumers that shop online at least once every few..

The Four Ways Fraudsters Try to Snag Online Shoppers - and How You Can Avoid Them

The Four Ways Fraudsters Try to Snag Online Shoppers - and How You Can Avoid Them

The COVID-19 pandemic has got more Australians shopping online, leaving them increasingly vulnerable to scammers poised to take advantage. Understanding the four key ways these fraudsters can..

Canadians Concerned About Fraud when Shopping Online: Survey

Canadians Concerned About Fraud when Shopping Online: Survey

A new survey suggests Canadians are much more concerned about the safety of online shopping compared with consumers in the United States.

Want to write
for our blog?

Please review our writers' guidelines
https://www2.clear.sale/press/clearsale-guest-blog-guidelines
and then email guestwriter@clear.sale with your pitch!

Subscribe to our blog