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Author blog posts
Rafael Lourenco

Rafael Lourenco

Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill. As ClearSale’s VP of US Operations, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that underpin excellent fraud protection. From his base in Miami, he oversees ClearSale’s US anti-fraud operation by leading its commercial, statistical intelligence and IT teams and providing technical and executive management for all the operation’s employees. During his 8 years with the company, Rafael has also planned and executed ClearSale’s international business unit, directed ClearSale’s statistical intelligence area, and helped manage the company’s growth from 25 to more than 700 employees, including more than 500 highly trained fraud analysts. Rafael has a distinguished academic background. He earned his master’s degree in economics and finance at FGV-SP (Fundação Getúlio Vargas-São Paulo), one of the world’s leading policy and economic think tanks. Rafael holds a bachelor’s degree with great distinction in statistics from UNICAMP (Universidade Estadual de Campinas), internationally recognized as one of the top universities in Brazil and in the world.

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CONSUMER DATA MIGHT BE THE NEW OIL, WHO GETS TO DECIDE HOW IT’S USED?

CONSUMER DATA MIGHT BE THE NEW OIL, WHO GETS TO DECIDE HOW IT’S USED?

Attitude or skill? Which matters more for hiring and talent development?

Attitude or skill? Which matters more for hiring and talent development?

How Effective Listening Helps Build Customer Relationships and Close Deals

How Effective Listening Helps Build Customer Relationships and Close Deals

How Safe Is Your Online Store's Mobile Channel From These Types of Fraud?

How Safe Is Your Online Store's Mobile Channel From These Types of Fraud?

How fraud prevention is costing e-commerce businesses millions

How fraud prevention is costing e-commerce businesses millions

How to Manage Your Company’s “Growing Pains” When It’s Growing Fast

How to Manage Your Company’s “Growing Pains” When It’s Growing Fast

Yes, Your Company Can Hold on to Its Culture During Rapid Growth

Yes, Your Company Can Hold on to Its Culture During Rapid Growth

New Webinar: Balancing False Declines and E-Commerce Fraud Prevention

New Webinar: Balancing False Declines and E-Commerce Fraud Prevention

What’s the most important piece of advice for online retailers in 2019?

What’s the most important piece of advice for online retailers in 2019?

EU regulations might help, not hinder, digital payment fraud

EU regulations might help, not hinder, digital payment fraud

How to Keep Your Online Store's Rewards Program Secure

How to Keep Your Online Store's Rewards Program Secure

Influencer insights: An interview with clearsale

Influencer insights: An interview with clearsale

3dcart Partners with ClearSale to Deliver Comprehensive E-commerce Fraud Protection

3dcart Partners with ClearSale to Deliver Comprehensive E-commerce Fraud Protection

How open banking opens the door for fraud

How open banking opens the door for fraud

Is Your E-Commerce Business Overlooking These Security Basics?

Is Your E-Commerce Business Overlooking These Security Basics?

The fraud which cost the UK £506 million over one year

The fraud which cost the UK £506 million over one year

Why card-not-present fraud is the most dangerous of card frauds

Why card-not-present fraud is the most dangerous of card frauds

Why Manual Review is Key to Retailers Defense Against Fraud - Part 2

Why Manual Review is Key to Retailers Defense Against Fraud - Part 2

eCommerce Fraud – 3 Types of Fraud and How to Prevent Them

eCommerce Fraud – 3 Types of Fraud and How to Prevent Them

How human biases can skew artificial intelligence tools

How human biases can skew artificial intelligence tools

Old phone, new fraud: how phone numbers can raise the risk of account takeover

Old phone, new fraud: how phone numbers can raise the risk of account takeover

Don’t Let Online Fraud Derail Your Customer Experience

Don’t Let Online Fraud Derail Your Customer Experience

How to Create a Free Return Policy That Doesn't Hurt Your Bottom Line

How to Create a Free Return Policy That Doesn't Hurt Your Bottom Line

Retailers seek protection from deceitful behavior

Retailers seek protection from deceitful behavior

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