Fraud is one of the biggest concerns for businesses that sell their products online. The impacts are widespread: Ecommerce fraud costs your business lost merchandise, lost..
The pandemic birthed a new era for e-commerce fraud, and the risks and vulnerabilities have never been greater. Data breaches and credential phishing alone exposed more than 1.1..
Black Friday and Cyber Monday shopping habits are predicted to change yet again. For ecommerce retailers, this means more adaptation after an already-exhausting three years of..
With the holidays right around the corner and more than half of consumers planning to spend with caution this season, retailers need to identify every opportunity to attract..
Ecommerce businesses have many risks to manage, from supply chain and inventory issues to chargebacks. Reputational risk is also an ongoing concern. Consumers are more likely than..
Online consumer behavior and expectations have evolved rapidly since the start of the pandemic, and they’re going into the holiday shopping season with higher expectations than..
Customer experience (CX) now drives buying decisions and determines brand loyalty, so building a CX-focused company culture is important for staying competitive. A security-minded..
Which generation do you think is the savviest online, and which do you think has the best online shopping experiences? The answers might surprise your customer experience (CX) and..
Retailers know the pandemic transformed ecommerce with a flood of orders from existing customers, brand-new online shoppers, and consumers from other countries. Of course, order..
Like ecommerce, digital wallet use was affected by the pandemic. As shoppers sought contactless ways to pay in stores and shopped more online, digital wallets offered physical..
What makes the perfect shopping experience for your customers now? As online shoppers get used to better and better ecommerce experiences, it’s no longer enough to have one or two..
Two years after the big pivot to ecommerce, consumers are over having to deal with disruption like out-of-stock items, shipping delays, and clunky checkout procedures. Now, recent..
Gen Z—the group of U.S. residents born between 1997 and 2012—is growing into its consumer power at a precarious moment. This generation’s lifelong familiarity with digital ..
Online merchants were hit with many kinds of fraud in 2021, including increases in identity fraud, account takeover (ATO), mobile fraud and more. Most of this fraud is committed..
Chargebacks are an increasingly big problem for ecommerce businesses, which is why ClearSale has worked so hard to help our clients prevent them in the first place.
Fighting fraud while keeping good customers happy is one of the key determinants of ecommerce success. Allow too much fraud and your bank may close your merchant account. Turn..