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Rafael Lourenco

Rafael Lourenco

Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill. As ClearSale’s VP of US Operations, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that underpin excellent fraud protection. From his base in Miami, he oversees ClearSale’s US anti-fraud operation by leading its commercial, statistical intelligence and IT teams and providing technical and executive management for all the operation’s employees. During his 8 years with the company, Rafael has also planned and executed ClearSale’s international business unit, directed ClearSale’s statistical intelligence area, and helped manage the company’s growth from 25 to more than 700 employees, including more than 500 highly trained fraud analysts. Rafael has a distinguished academic background. He earned his master’s degree in economics and finance at FGV-SP (Fundação Getúlio Vargas-São Paulo), one of the world’s leading policy and economic think tanks. Rafael holds a bachelor’s degree with great distinction in statistics from UNICAMP (Universidade Estadual de Campinas), internationally recognized as one of the top universities in Brazil and in the world.

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Don’t Let Online Fraud Derail Your Customer Experience

Don’t Let Online Fraud Derail Your Customer Experience

How to Create a Free Return Policy That Doesn't Hurt Your Bottom Line

How to Create a Free Return Policy That Doesn't Hurt Your Bottom Line

Retailers seek protection from deceitful behavior

Retailers seek protection from deceitful behavior

How important Fraud Prevention is For Growing eCommerce Stores

How important Fraud Prevention is For Growing eCommerce Stores

It's Not Just CNP Fraud. Merchants Must Protect Themselves from New Cybercrime Scams

It's Not Just CNP Fraud. Merchants Must Protect Themselves from New Cybercrime Scams

What AI Can (and Can’t) Do Right Now to Fight CNP Fraud

What AI Can (and Can’t) Do Right Now to Fight CNP Fraud

Do We Have Enough Data Scientists to Protect Against E-Commerce Fraud?

Do We Have Enough Data Scientists to Protect Against E-Commerce Fraud?

Brand-Impersonation Fraud Is On the Rise and Can Hurt Your Business

Brand-Impersonation Fraud Is On the Rise and Can Hurt Your Business

EMV Conversion Is Costly, But Post-EMV Fraud Could Cost More

EMV Conversion Is Costly, But Post-EMV Fraud Could Cost More

Fraud fears limit cross‑border ecommerce, but they don’t have to

Fraud fears limit cross‑border ecommerce, but they don’t have to

Beware of These 5 E-Commerce CNP Fraud Trends

Beware of These 5 E-Commerce CNP Fraud Trends

When Is Outsourced Fraud Prevention Cost Effective?

When Is Outsourced Fraud Prevention Cost Effective?

Phishing is now big time. Can security keep up?

Phishing is now big time. Can security keep up?

Savvy crooks make card not present fraud a risk without end

Savvy crooks make card not present fraud a risk without end

Could hackers trick voice assistants into committing fraud? Researchers say yes.

Could hackers trick voice assistants into committing fraud? Researchers say yes.

How Should E-Commerce Merchants Fight Back Against CNP Fraud?

How Should E-Commerce Merchants Fight Back Against CNP Fraud?

Account Takeover Fraud - You Can Fight It Without Losing Good Customers

Account Takeover Fraud - You Can Fight It Without Losing Good Customers

ClearSale talks about the growth of mobile POS and preventing fraud

ClearSale talks about the growth of mobile POS and preventing fraud

How AI That Passes the Turing Test Can Benefit Your Business

How AI That Passes the Turing Test Can Benefit Your Business

Why low‑tech fraud Is still a problem in the digital age

Why low‑tech fraud Is still a problem in the digital age

Why is the auto parts industry an increasingly target for CNP fraud?

Why is the auto parts industry an increasingly target for CNP fraud?

AI Won't Run the Business World: Why We Still Need Human Intelligence

AI Won't Run the Business World: Why We Still Need Human Intelligence

ClearSale partnered with Business.com to show you 4 ways to protect yourself from fraud

ClearSale partnered with Business.com to show you 4 ways to protect yourself from fraud

Deliver outstanding Black Friday/Cyber Monday customer service

Deliver outstanding Black Friday/Cyber Monday customer service

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