Ecommerce Fraud Protection
- Overview
  Learn why ClearSale is the global leader in ecommerce fraud solutions, trusted by 3,000+ companies worldwide.
- How ClearSale Works
  See why ClearSale’s multilayered approach to fraud protection makes a difference.
- Ecommerce Platform Integrations
  Both standard and custom integrations are fast and easy with ClearSale.
- Protection From False Declines
  Learn how ClearSale prevents false declines so you can approve every good order.
- Tour the Dashboard
  With ClearSale, you always know exactly what’s happening with your orders.
- Chargeback Protection
  Does your business need simple chargeback protection or a chargeback guarantee?
- Pricing Options
  ClearSale offers two pricing models: KPI-based performance, and fixed-fee.
Solutions
- Overview
  Explore the fraud protection solutions ClearSale delivers to companies of any size, any industry, anywhere in the world.
- For Small/ Medium Businesses
  ClearSale offers fraud protection solutions that are fast, easy, safe, and effective.
- For Enterprise Businesses
  We closely collaborate with our larger clients to develop custom fraud solutions.
- Fraud Consulting Services
  We can provide customized solutions to even your most complex fraud problems.
- In-House Fraud Teams
  If you’re managing fraud in-house, here are the challenges you need to address.
- Customer Successes
  Read some of our favorite success stories from our 3,000+ satisfied customers.
- Industry Insights
  Over the past 18+ years, we’ve gained extensive industry-specific experience.
Resources
- Overview
  Our extensive fraud protection resource library provides you with the top trends and best practices for your business needs.
- Blog
  Read our latest blog posts covering ecommerce fraud protection topics.
- Ebooks & Guides
  Explore deeper content topics on ecommerce and fraud management.
- Tools & Infographics
  See the big picture when you dive into these helpful tools and information-rich visuals.
- Ecommerce Fraud Glossary
  Get up to speed on the latest fraud protection terms and concepts.
- Webinars
  Watch and learn from our latest webinars, case studies, and useful information.
- Videos
  Watch our helpful explainers, case studies, and must-have insights.
- Podcasts
  Listen to podcasts on CNP fraud protection, chargeback prevention, and more.
- Knowledge Base
  See what questions other businesses are asking about fraud protection.
Developers
- Overview
  A guide for major ecommerce platform developers to integrate with ClearSale's fraud protection Solution.
- Developers API
  Integrate our solution using our API.
- Mobile SDK
  A guide for developers to integrate their applications with ClearSale's fraud prevention Solution for Android and iOS.
- Ecommerce Platform Modules
- Magento
  Review your order decisions by connecting our extension to your store in 6 simple steps.
- Magento 2
  Check out how easy it is to connect your Magento 2 store to the ClearSale dashboard.
- BigCommerce
  Connect your BigCommerce store to the ClearSale app in 3 steps!
- Shopify
  Get your Shopify store up and running with ClearSale in minutes!
- WooCommerce
  Go live with ClearSale’s WooCommerce plugin in 3 quick steps.
- Prestashop
  Prestashop Integration Overview
- Zoey
  Check out how easy it is to install ClearSale’s app for Zoey
- 3dcart
  In 4 easy steps, you can be live with ClearSale in your 3dcart store!
- Volusion
  Install the ClearSale app into your Volusion store in 2 quick steps!
- Salesforce Commerce Cloud/Demandware
  Check out how easy it is to install ClearSale’s Salesforce cartridge.
- VTEX
  Check out how easy it is to get your VTEX store set up with your full ClearSale dashboard.
- NopCommerce
  In 3 easy steps, you can have the ClearSale extension up and running in your NopCommerce store.
- Oracle Commerce Cloud
  Oracle Commerce Cloud Guide Overview
- Punchmark
  In 3 easy steps, your shop can be live with ClearSale and Punchmark.
About Us
- Overview
  Learn about our wonderful clients and our unique company culture that makes us so different in the fraud protection industry.
- Our Clients
  We work with amazing clients of every size, in every industry, everywhere.
- Our Company
  We have built the best fraud prevention team and processes in the world.
- Our Awards
  ClearSale is trusted worldwide and we have the awards and accolades to prove it.
- Events
  The ClearSale team will be attending these events. We'd love to meet you there.
Contact Us
- Overview
  Have questions about how your company is handling ecommerce fraud protection? We have answers! It’s easy to contact us.
- Get Started
  Request a ClearSale sales representative contact you today.
- ClearSale in the Media
  Have our ClearSale public relations team contact you.Good Orders Often Look Like Fraud.
- Referral Program
  Become a ClearSale referral partner to earn commission!

ClearSale Blog : Chargeback & Fraud Protection Team author page

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Chargeback & Fraud Protection Team

Manual Fraud Reviews: Top Strategies to Improve Your Processes

Feb 13, 2020

By Chargeback & Fraud Protection Team

Manual Fraud Reviews: Top Strategies to Improve Your Processes

With e-commerce becoming increasingly technology-driven, it might seem surprising that many e-commerce merchants still rely almost exclusively on in-house analysts to manually..

Fraud Management, General Business Strategies, False Declines/CX

Have Chargeback Disputes Become Too Easy?

Feb 7, 2020

By Chargeback & Fraud Protection Team

Have Chargeback Disputes Become Too Easy?

Online shopping is getting easier by the minute. Almost too easy. Customers can make purchases with a single click — and they can often return them with not much more effort...

Chargebacks

[Trend Alert] 3D Secure Authentication Failures

Jan 6, 2020

By Chargeback & Fraud Protection Team

[Trend Alert] 3D Secure Authentication Failures

With e-commerce fraud continuing to rise, the entire e-commerce payment chain is always looking for ways to increase the security of online transactions.

fraud prevention solutions, 3D Secure fraud prevention, authentication failures

What to Know About Selling CBD And Cannabis Online

Dec 12, 2019

By Chargeback & Fraud Protection Team

What to Know About Selling CBD And Cannabis Online

As more states, regions and countries worldwide move toward legalizing marijuana-based products, it’s no surprise that new merchants are looking to begin selling cannabis and..

industry focus, e-commerce risk, CBD Online, Cannabis Online Store

The State of False Declines in E-Commerce [Infographic]

Dec 12, 2019

By Chargeback & Fraud Protection Team

The State of False Declines in E-Commerce [Infographic]

Despite all the attention that online fraud gets in the news, merchants might be surprised to learn that fraud isn’t their biggest risk when it comes to doing business online...

infographic, False Declines, ecommerce declines

PWAs: Taking Mobile Shopping to the Next Level

Nov 28, 2019

By Chargeback & Fraud Protection Team

PWAs: Taking Mobile Shopping to the Next Level

Consumers are increasingly turning to mobile shopping. In fact, more than 40% of online purchases in 2017 were made via mobile devices. With this shift away from desktop..

online store, web applications, PWAs, mobile shopping

Nov 6, 2019

By Chargeback & Fraud Protection Team

What Is Triangulation Fraud?

With the rise of online marketplaces, customers have hundreds, if not thousands, of opportunities to make a purchase. Sometimes, customers and merchants become unwitting..

Ecommerce Fraud Trends, merchant guide, triangulation fraud

[Industry Focus] Dropshipping and e-Commerce Fraud

Oct 31, 2019

By Chargeback & Fraud Protection Team

[Industry Focus] Dropshipping and e-Commerce Fraud

When merchants want to be able to sell a wide range of products without having to maintain a warehouse full of merchandise, many turn to dropshipping as an option. Not only..

industry focus, e-commerce fraud, e-commerce fraud risks, Dropshipping

Merchant Fraud Journal’s 2020 Trends Report

Oct 24, 2019

By Chargeback & Fraud Protection Team

Merchant Fraud Journal’s 2020 Trends Report

Technology is a great thing — until it’s not. While e-commerce merchants appreciate that today’s technology can help them reach new markets and grow their sales, they also know..

Ecommerce Fraud Trends, fraud trends, Merchant Fraud, E-Commerce Strategies

Mobile Commerce Trends to Watch for in 2020

Sep 26, 2019

By Chargeback & Fraud Protection Team

Mobile Commerce Trends to Watch for in 2020

Smart retailers and brands have always succeeded by reaching the people where they are. Decades ago, this may have meant moving from Main Street to the local mall. More..

mobile marketing watch, mobile commerce, mobile 2020, E-Commerce Strategies

The California Consumer Protection Act: What E-Commerce Merchants Need to Know

Aug 16, 2019

By Chargeback & Fraud Protection Team

The California Consumer Protection Act: What E-Commerce Merchants Need to Know

The California Consumer Protection Act (CCPA) will go into effect January 1, 2020. If your business collects, purchases, or uses the personal data of California residents in..

e-commerce fraud protection, ecommerce business, merchants fraud prevent, ccpa, E-Commerce Strategies

The Capital One Breach and Account Takeover Fraud: What Merchants Must Know

Aug 14, 2019

By Chargeback & Fraud Protection Team

The Capital One Breach and Account Takeover Fraud: What Merchants Must Know

Another day, another security breach. This time the target was Capital One, one of the largest banks in the United States. The immediate victims were more than 106 million..

Fraud Management, Account takeover fraud, merchants fraud prevent, dark net, capital one breach

Trend Watch: How Top Retailers Are Using Chatbots

Jul 26, 2019

By Chargeback & Fraud Protection Team

Trend Watch: How Top Retailers Are Using Chatbots

Conversing with ELIZA in 1966 was almost like talking with a real person. The first chatbot — a computer program that converses with humans — mimicked human conversation by..

Business Management, chatbots, E-Commerce Strategies

E-Commerce Fraud Protection for the Holidays: 9 Ways to Start Now

Jul 11, 2019

By Chargeback & Fraud Protection Team

E-Commerce Fraud Protection for the Holidays: 9 Ways to Start Now

As we bask in the heat of the summer, winter and the holidays might be some of the last things on consumers’ minds. But with the holiday shopping season already less than six..

Fraud Management, ecommerce fraud risk, holiday e-commerce, e-commerce fraud protetion

Everything You Need to Know About False Declines

Jul 3, 2019

By Chargeback & Fraud Protection Team

Everything You Need to Know About False Declines

It’s never pleasant to be accused of a wrongdoing you didn’t commit. Yet, this happens to online shoppers when their legitimate purchases are falsely declined.

False Declines, fraud protection, fraud protection platform, e-commerce technology

5 Ways Merchants Can Recover “Credit Card Declined” Sales

Jun 26, 2019

By Chargeback & Fraud Protection Team

5 Ways Merchants Can Recover “Credit Card Declined” Sales

You’ve added detailed descriptions and photos to each of your product listings. Customers leave glowing reviews for your customer service and merchandise. You’ve even optimized..

False Declines, e-commerce fraud, credit card chargebacks, credit card declined, General Business Strategies

Choosing the Right Fraud Protection – a Guide for Buyers

Jun 13, 2019

By Chargeback & Fraud Protection Team

Choosing the Right Fraud Protection – a Guide for Buyers

Today’s technological advancements have made online fraud a prevalent business. In 2018, transaction fraud losses incurred by US merchants and card issuers hit $9.1 billion...

Fraud Management, fraud protection, fraud protection platform, e-commerce fraud protection, merchants fraud prevent

The Ultimate Guide to Debit Card Chargebacks

Jun 5, 2019

By Chargeback & Fraud Protection Team

The Ultimate Guide to Debit Card Chargebacks

Americans love debit cards for their simplicity: no debt, no monthly bills, and the ability to pay directly from their checking accounts anywhere payment cards are accepted..

Chargebacks, debit card chargeback, ecommerce business, chargeback protection

May 20, 2019

By Chargeback & Fraud Protection Team

What Causes Debit Card Chargebacks?

When e-commerce transactions don’t go right, customers want recourse. But when refunds or exchanges aren’t possible, many customers turn to chargebacks.

Chargebacks, Chargeback Risk Factors, dispute chargebacks, debit card chargeback

World Password Day: Password Tips for Reducing E-Commerce Fraud

May 10, 2019

By Chargeback & Fraud Protection Team

World Password Day: Password Tips for Reducing E-Commerce Fraud

More than 80% of people online use the same password for multiple sites. While this makes account logins easier for customers, it also makes it easier for fraudsters to..

Fraud Management, data protection, ecommerce fraud, password protection, E-Commerce Strategies

What Is a Chargeback? Everything Merchants Need to Know

May 7, 2019

By Chargeback & Fraud Protection Team

What Is a Chargeback? Everything Merchants Need to Know

For merchants, the world of e-commerce is ripe with opportunity. But it also means mastering a new vocabulary, a complicated lexicon having to do with credit cards, payment..

Chargebacks, friendly fraud, chargeback fraud, chargeback, merchant rights

Chargeback Reversals: How to Win a Chargeback Dispute

May 7, 2019

By Chargeback & Fraud Protection Team

Chargeback Reversals: How to Win a Chargeback Dispute

Merchants can do everything right in their e-commerce business, but sometimes, chargebacks happen. Not only are they frustrating, but they’re also expensive: For every dollar..

Chargebacks, chargeback dispute, e-commerce fraud management

Is Shopify Fraud Protect the right solution for your business?

Apr 9, 2019

By Chargeback & Fraud Protection Team

Is Shopify Fraud Protect the right solution for your business?

If you’re like one of the more than 600,000 active online stores using Shopify to power your e-commerce, you probably already recognize the challenges of identifying and..

shopify, Fraud Management, ecommerce, fraud protection platform, e-commerce fraud protection, Shopify Fraud Protect

New E-Book: Understanding and Maximizing Order Approval Rates

Mar 28, 2019

By Chargeback & Fraud Protection Team

New E-Book: Understanding and Maximizing Order Approval Rates

Merchants often give little thought to their order approval rates — and that could be a big mistake. If they’re not paying close enough attention, they might be declining more..

ebook, False Declines, ecommerce fraud risk, fraud prevention solutions

Top 5 e-Commerce Product Page Design Hacks

Mar 25, 2019

By Chargeback & Fraud Protection Team

Top 5 e-Commerce Product Page Design Hacks

You’re getting plenty of shoppers to visit your e-commerce store, but you are noticing that they aren’t adding items to their cart and completing their transactions. You don’t..

ecommerce, Product page design, conversion rates, E-Commerce Strategies

Don’t Be a Victim: 6 Ways to Avoid Ecommerce Fraud

Mar 19, 2019

By Chargeback & Fraud Protection Team

Don’t Be a Victim: 6 Ways to Avoid Ecommerce Fraud

E-commerce fraud is big business. And it keeps getting bigger.

Fraud Management, ecommerce, fraud detection, e-commerce fraud attack

Mar 6, 2019

By Chargeback & Fraud Protection Team

E-Commerce Fraud Risk: China

Being a retailer in China can be a difficult experience. Thanks to the high number of small cities — many in relatively remote areas — many brands have been unable to establish..

ecommerce fraud risk, Country Profiles, China e-commerce

Emerging E-Commerce Fraud Detection Techniques

Mar 1, 2019

By Chargeback & Fraud Protection Team

Emerging E-Commerce Fraud Detection Techniques

Fraudsters are getting sneakier. So, how can merchants stay one step ahead?

Fraud Management, ecommerce, e-commerce fraud management, fraud detection, fraud analytics

Does an AVS Mismatch Always Indicate Fraud?

Feb 14, 2019

By Chargeback & Fraud Protection Team

Does an AVS Mismatch Always Indicate Fraud?

Address verification systems (AVS) serve to confirm which transactions are legitimate and which ones are fraudulent.

Fraud Management, fraud detection, fraud analytics, AVS mismatch

Predictions for the e-Commerce Fraud Market in 2019

Jan 13, 2019

By Chargeback & Fraud Protection Team

Predictions for the e-Commerce Fraud Market in 2019

As e-commerce merchants close the books on a record-breaking holiday shopping season and 2018 overall, many are looking forward to continuing those successes in 2019. But if..

Fraud Management, ecommerce, approval rates, payment trends, e-commerce fraud prevention, e-commerce fraud