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As we rely more on digital commerce in our daily lives, customers are raising their expectations for both customer experience (CX) and data privacy. For example, 62% of customers prefer personalized products and services, but almost the same number of consumers (61%) feel like they’ve lost control - read more
Innovative global fraud protection organization awarded as industry Top Performer in the Customer Success Report
Retailers are already thinking about the 2021 winter holidays and how they’ll serve customers while preventing fraud. After last year’s big shift to ecommerce and so many..
When it comes to ecommerce platforms, VTEX is an enterprise merchant favorite. Robust and multi-functional, VTEX is the platform of choice for powerhouse brands like WalMart,..
Unlike what many believe, innovation is not something one can control from start to finish--in fact, when a step towards innovation is taken, the results are usually beyond..
When we first talk to enterprise ecommerce merchants about fraud protection, we’re often told they have their fraud under control.
And they do – but at what cost?
How will companies be able to get fraud to return to pre-pandemic levels as we ease back into something more resembling normal? Rafael Lourenco, EVP at ClearSale, give his take
The humble search bar.
It’s hard to believe that that one field on your website could make such an impact, but your ecommerce site search (and filter) holds a lot of power.
In previous years’ iterations of this post, we’ve pointed to data showing an evenly-paced growth trajectory.
But things have changed. Global markets are no longer focused on..
Over the past year, merchants have experienced an increase in fraud volume as fraudsters employ new tactics to take advantage of businesses and consumers alike. At the same..
The pandemic remade the way we shop both online and in person. In the shops in 2020, consumers preferred to buy in touchless ways, and merchants had to get creative at times to..
Ecommerce in Germany is maturing quickly—and catching up to some of the other more developed ecommerce markets in Europe. This is partly driven by the fact that Germans, in..
Today’s online shoppers expect a lot – personalization, easy checkout, and intuitive product searching can make or break an ecommerce store.
If you can deliver what these..
Many enterprise ecommerce merchants have been riding high on an increase in online sales over the past year. The flush of new ecommerce shoppers who naturally trust more..
Would you pay hundreds, even thousands of dollars for something you can't hold in your hands?
Many people do. Digital or virtual items like entry passes, custom graphics,..
Innovative fraud protection organization leads Summer 2021 Grid in Overall, Implementation, Relationship and Results categories
When selling across borders, reassure shoppers their data is safe, offer payment, shipping and return options they want and don’t mistake customers for criminals.
You can generally count on the latest and greatest electronics to come with a significant price tag, whether it’s the new iPhone or a hoverboard. And yet, despite the cost,..
The data scraping attack that exposed 533 million Facebook users’ personal information may not seem like a problem for eCommerce brands. Much of the media analysis of the leak..
The popular ecommerce podcast returns to help online merchants protect and grow their businesses with insights from global industry experts
The ecommerce market is highly competitive and it can be daunting to start your ecommerce business. However, being aware of a few fundamentals can help you set the foundations..
For some time now, consumers have been moving toward demanding more frictionless payment methods across online and offline channels.
For some time now, consumers have been moving toward demanding more frictionless payment methods across online and offline channels. The social distancing and sanitizing..
Welcome to the e-commerce marketing podcast, everyone. I am your host, Arlon Robinson. And today we have a very special guest, David Fletcher, who is the Senior Vice President..
Fraud prevention professionals are in a constant competition. Their opponents are organized cybercriminals who innovate new ways to commit fraud like it’s their..
After 2020’s big shift to e-commerce and a year’s worth of rising expectations for customer experience (CX), what’s the state of CX in digital commerce now? It’s a question..
Fraud protection leader provides resources to support the rapidly expanding global ecommerce jewelry market.