The Data Balance: How to Deliver Privacy and Personalization

The Data Balance: How to Deliver Privacy and Personalization

As we rely more on digital commerce in our daily lives, customers are raising their expectations for both customer experience (CX) and data privacy. For example, 62% of..

FeaturedCustomers Names ClearSale as Top Performer in Summer 2021 Report

FeaturedCustomers Names ClearSale as Top Performer in Summer 2021 Report

Innovative global fraud protection organization awarded as industry Top Performer in the Customer Success Report

Don't Let These Peak Season Ecommerce Fraud Myths Wreck Your CX (and Revenue)

Don't Let These Peak Season Ecommerce Fraud Myths Wreck Your CX (and Revenue)

Retailers are already thinking about the 2021 winter holidays and how they’ll serve customers while preventing fraud. After last year’s big shift to ecommerce and so many..

Ecommerce Platform Profile: VTEX

Ecommerce Platform Profile: VTEX

When it comes to ecommerce platforms, VTEX is an enterprise merchant favorite. Robust and multi-functional, VTEX is the platform of choice for powerhouse brands like WalMart,..

Innovation: To have nice flowers, it's not enough to choose the best seeds

Innovation: To have nice flowers, it's not enough to choose the best seeds

Unlike what many believe, innovation is not something one can control from start to finish--in fact, when a step towards innovation is taken, the results are usually beyond..

How Enterprise Ecommerce Merchants Lose Revenue Fighting Fraud

How Enterprise Ecommerce Merchants Lose Revenue Fighting Fraud

When we first talk to enterprise ecommerce merchants about fraud protection, we’re often told they have their fraud under control.

And they do – but at what cost?

The reality..

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Turning The Clock Back on Fraud

Turning The Clock Back on Fraud

How will companies be able to get fraud to return to pre-pandemic levels as we ease back into something more resembling normal? Rafael Lourenco, EVP at ClearSale, give his take

How Your Ecommerce Site Search Impacts CX, UX and Fraud Prevention

How Your Ecommerce Site Search Impacts CX, UX and Fraud Prevention

The humble search bar.

It’s hard to believe that that one field on your website could make such an impact, but your ecommerce site search (and filter) holds a lot of power.

..

Global Markets Watch: 11 Post-Pandemic Ecommerce Markets to Track

Global Markets Watch: 11 Post-Pandemic Ecommerce Markets to Track

In previous years’ iterations of this post, we’ve pointed to data showing an evenly-paced growth trajectory.

But things have changed. Global markets are no longer focused on..

New Fraud Prevention Issues for Retailers

New Fraud Prevention Issues for Retailers

Over the past year, merchants have experienced an increase in fraud volume as fraudsters employ new tactics to take advantage of businesses and consumers alike. At the same..

How the pandemic transformed the payments experience

How the pandemic transformed the payments experience

The pandemic remade the way we shop both online and in person. In the shops in 2020, consumers preferred to buy in touchless ways, and merchants had to get creative at times to..

Knowledge-Base
Germany: Ecommerce Fraud Risk

Germany: Ecommerce Fraud Risk

Ecommerce in Germany is maturing quickly—and catching up to some of the other more developed ecommerce markets in Europe. This is partly driven by the fact that Germans, in..

Ecommerce Platform Profile: Salesforce Commerce Cloud

Ecommerce Platform Profile: Salesforce Commerce Cloud

Today’s online shoppers expect a lot – personalization, easy checkout, and intuitive product searching can make or break an ecommerce store.

If you can deliver what these..

7 Best Practices Every Enterprise Ecommerce Merchant Should Know

7 Best Practices Every Enterprise Ecommerce Merchant Should Know

Many enterprise ecommerce merchants have been riding high on an increase in online sales over the past year. The flush of new ecommerce shoppers who naturally trust more..

How Merchants Can Reduce Chargeback Risks for Virtual Items

How Merchants Can Reduce Chargeback Risks for Virtual Items

Would you pay hundreds, even thousands of dollars for something you can't hold in your hands? 

Many people do. Digital or virtual items like entry passes, custom graphics,..

ClearSale Named Leader in Multiple G2 Grid® Reports for Fraud Protection

ClearSale Named Leader in Multiple G2 Grid® Reports for Fraud Protection

Innovative fraud protection organization leads Summer 2021 Grid in Overall, Implementation, Relationship and Results categories

CX strategies that will win you cross-border business

CX strategies that will win you cross-border business

When selling across borders, reassure shoppers their data is safe, offer payment, shipping and return options they want and don’t mistake customers for criminals.

Cross-border..

[Industry Focus] Fraud Risk Profile for Electronics Retailers

[Industry Focus] Fraud Risk Profile for Electronics Retailers

You can generally count on the latest and greatest electronics to come with a significant price tag, whether it’s the new iPhone or a hoverboard. And yet, despite the cost,..

What can brands learn from the Facebook data leak?

What can brands learn from the Facebook data leak?

The data scraping attack that exposed 533 million Facebook users’ personal information may not seem like a problem for eCommerce brands. Much of the media analysis of the leak..

ClearSale Unveils Season Two of Gateway to E-Commerce Podcast

ClearSale Unveils Season Two of Gateway to E-Commerce Podcast

The popular ecommerce podcast returns to help online merchants protect and grow their businesses with insights from global industry experts

Ecommerce Platform 101: How to Select a Suitable Solution

Ecommerce Platform 101: How to Select a Suitable Solution

The ecommerce market is highly competitive and it can be daunting to start your ecommerce business. However, being aware of a few fundamentals can help you set the foundations..

Fraudsters Take Advantage of Vulnerable Online Daters During Covid-19

Fraudsters Take Advantage of Vulnerable Online Daters During Covid-19

There was a 20% increase in bank transfer fraud linked to romance scams in 2020 compared to 2019. National lockdowns exacerbated loneliness, and people turned to dating apps..

How retail companies are reducing friction in online and offline transactions

How retail companies are reducing friction in online and offline transactions

For some time now, consumers have been moving toward demanding more frictionless payment methods across online and offline channels. 

How are online and offline transactions becoming more frictionless?

How are online and offline transactions becoming more frictionless?

For some time now, consumers have been moving toward demanding more frictionless payment methods across online and offline channels. The social distancing and sanitizing..

eCommerce Marketing Podcast – eCommerce Trends with David Fletcher

eCommerce Marketing Podcast – eCommerce Trends with David Fletcher

Welcome to the e-commerce marketing podcast, everyone. I am your host, Arlon Robinson. And today we have a very special guest, David Fletcher, who is the Senior Vice President..

Reintegrating Women Into the Workforce Post-Pandemic

Reintegrating Women Into the Workforce Post-Pandemic

The pandemic has radically changed attitudes about how and where we work.

How Fraud Prevention Services Can Overcome the Innovator’s Dilemma

How Fraud Prevention Services Can Overcome the Innovator’s Dilemma

Fraud prevention professionals are in a constant competition. Their opponents are organized cybercriminals who innovate new ways to commit fraud like it’s their..

How E-Commerce, M-Commerce and S-Commerce Are Setting New Customer Experience Standards

How E-Commerce, M-Commerce and S-Commerce Are Setting New Customer Experience Standards

After 2020’s big shift to e-commerce and a year’s worth of rising expectations for customer experience (CX), what’s the state of CX in digital commerce now? It’s a question..

ClearSale Marks Commitment to Growing Online Jewelry Industry with Events and Guide

ClearSale Marks Commitment to Growing Online Jewelry Industry with Events and Guide

Fraud protection leader provides resources to support the rapidly expanding global ecommerce jewelry market.

Flat Rate vs. Interchange Plus – Which Credit Card Payment Processing Rate is Better For Your Online (Brick and Mortar) Business

Flat Rate vs. Interchange Plus – Which Credit Card Payment Processing Rate is Better For Your Online (Brick and Mortar) Business

Contactless terminals. QR code scanning to pay for dinner at your favorite restaurant. Interest free online shopping on credit. A lot has changed over the past year due to..

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